Participants and Fundraisers

Sign In and Manage Registration

• What is an Event Claim?
• How to Find Registrant Names on an Apple Wallet Registration Pass
• How to sign in to Race Roster
• How do I reset my lost password?
• How do I get a copy of my confirmation receipt?
• Why do I need a Race Roster account?

See all 13 articles

Participant FAQs

• How to Follow Participants in Races Using Predictive Tracking
• What is a Promoter Dashboard?
• How to become a promoter
• Managing my Race Roster registration refund protection
• How to create a CAD Payment Profile and associate it with your Promoter account
• How do I change my Race Roster account password?

See all 12 articles

Fundraising

• How do I share my team pledge page?
• How do I set up my personal pledge page?
• How do I share my pledge page?
• What do I do if I donated to the wrong pledge page? or my donation isn't showing as a pledge?

Teams

• How Team Captains Can Manage and Edit Team Multipick Segment Selections
• How do I join a team?
• How do I add myself to a team after registration?
• How do I create a team?
• How a Team Captain view and manage their team

Transfer Registration

• Best practices for initiating, receiving and completing transfers
• How do I transfer my registration?

Gift Registrations

• How do I purchase a gift registration?
• How do I redeem my gift registration?

Promo Codes

• What is a promo code?
• How do I use a promo code?
• Why is my promo code not working?

Access Codes

• What is an access code?
• How do I use an access code or access URL?

Security & Compliance

• Managing my subscription status to Race Roster and event emails
• How secure is Race Roster?