Products created on Race Roster can be enabled or disabled entirely from being visible within registration, store, kiosk, etc., and can also have custom availability dates for products and product options.
To learn how to toggle the visibility of your products, as well as set custom availability dates for your products and product options, please follow the guide below.
From your event dashboard, click on Settings -> Products from the left sidebar to access your product settings.
Product and Option Visibility
To turn off visibility for all or just specific products/product options, please view the different visibility toggles available below.
Registration Status (Overall Product Visibility in Registration)
From the top of your products settings page, find the Registration status field and click the blue Edit button to enable or disable your products from being visible in registration (does not effect store).
Individual Product Visibility
Navigate to the product and toggle on/off the product visibility button to hide the item. This will effectively remove the item from the registration form, but all the information will remain in your participant database.
NOTE: You can delete a product if it has not been purchased/selected. Otherwise you must use the hide tool.
Individual Product Option Visibility
Navigate to the product and click the blue summary button to view the product's existing options.
Toggle on/off the switch next to the product option that you wish to hide in registration.
NOTE: You can delete a product option if it has not been selected otherwise you must use the hide tool
Product and Option Availability
To set up specific product or product option availability dates, please view the different availability settings below.
Product Availability
Within your product's inventory & pricing settings under the Product availability section, select if the full product, or specific options should be available within registration or the store using the default registration start and end dates as the default availability, or, set a custom date for a specific window of availability. If selecting custom availability dates, select your date ranges after clicking on custom availability.
Option Availability
If you are looking to set up custom availability dates for product options for either registration or store purchases, select the options settings from the Product availability section.
Next, scroll down to your option settings to specify if each option should be available during registration start and end dates, or select custom availability to choose a date range. NOTE: a custom availability end date must not exceed the online registration close date that is set in Event info.
Click save once your are satisfied with the availability dates for your products and product options.
If you have any questions about configuring product visibility or product availability dates, please contact us at director@raceroster.com.
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