How can I set up a delayed or scheduled campaign?

1. Login to your dashboard

2. Navigate to the search box on the left-hand side and search and click Email campaigns. 

3. Once you have arrived on the Email campaigns page, navigate to the campaign you wish to edit or create a new campaign by clicking + Create new campaign.  

Once you made it to Step 2 of the campaign creation process, you will notice the section titled Campaign schedule. Here is where you set-up a delayed or scheduled campaign. 

Send Immediately - This is the default setting for all campaigns that do not have delayed sending turned on

Delay Sending - You can select if you would like the campaign to send out 1 hour, 2 weeks, etc. after an individual has registered.

For example: if you would like to send an email to all participants 1 week before the event to remind them of packet pick up information you would pick that date and set the condition to date registered and pick the start of registration

Send at a set time - Select a specific date and time for the campaign to be sent out.

For example: send out an email a few days before a holiday to wish everyone a good break and send out a promotional code or suggestions on how to fundraise effectively

We understand that sending emails to all your participants can be a daunting task. If you'd like a refresh or training session on campaigns please reach out to our Customer Success team via director@raceroster.com and one of our experts will get you set up and comfortable with configuration.