How to create a USD payment profile

When creating a new USD payment profile, please follow the steps below:

1. Login to your dashboard as an Event Organizer.

2. Navigate to the left of your screen to the search bar in the Event Organizer menu. Search and select Payment information. You will then land on the Payment Information overview page. 

3. Select Create a new USD payment profile. 

4. Enter the payment profile nickname. This will allow you to easily identify which payment profile is being set up.

5. You will need to continue to set up the Payment information. Which includes person or company name, email address for notifications, and address/contact information.

6. Fill in the appropriate payment details to complete the section. For payouts in USD, we strongly encourage the option "Direct deposit". Once you're satisfied with the banking information entered, click save. 

10. After saving, you will be prompted to send your W9 form to Race Roster. After you have sent your W9 form, check off the box that you have sent your form in and click the blue "Save & exit" button. 

You have successfully completed the payment profile process. Your payment profile will be placed in status "Pending". You may still go live with your event page even with a pending payment profile. Our finance team will review your submission, and then approve the payment profile, at which point you will receive an email notification.

Notes:

• The event payment profile and accompanying W9 need to be submitted in order of your event page to be removed from payment hold. An additional verification process (via phone or email) may take place if the event is new to our platform.
• Ensure that the name on the account is the same name as the name on your W9. For information on W9 forms, please read our article: What are W9 submissions?

Should you have any questions about your USD payment profile, please contact us at director@raceroster.com or call our support line.