How do I choose from existing payment profiles?

To attach an existing payment profile to a new event, follow the steps below.

1. Log into your event dashboard

2. Navigate to the lefthand navigation menu and search 'Payment info'
(Alternatively, you can select 'Settings', followed by 'Payment info' from the dropdown menu)

Note: Any other directors or event staff members who have access to payment profiles within a Race Roster event can change the payment profile to their own which will change where and how payouts are sent to that event.

3. Make sure that the "Choose from existing [currency] payment profiles" card on the left is selected. Then, use the dropdown menu to choose from an existing payment profile in that currency. Any eligible payment profiles will be from your own user account or from that of a staff member in your organization who has associated the profile as well.

4. Be sure to click the blue "Save & exit" button. Your new event (or fundraising organization) is now using the same payment profile you've used for past events/fundraising organizations.

Should you have any questions about your payment profile, please contact us at director@raceroster.com or call our support line.